Page 92 - TPM A Route to World-Class Performance

Techniques to deliver the TPM principles 73

1
awareness
w involvement Awareness
w motivation
understanding 1

Skills enhancement: Understanding
common to all 1
W specific to individual
w specific to function Competence
Competent person: I
assessment
accreditation Excellence

Figure 4.8 TPM awareness and training: innocence to excellence

We have said already, and it is worth repeating: TPM is a philosophy or a
concept which uses hard and proven enabling tools. Moreover, TPM can be
measured. It is total quality with teeth! It is also a powerful involvement
process which has to be communicated through awareness and training. The
benefits of training are not always immediately apparent, but if you believe
training is expensive, try ignorance: that can be really expensive!
Remember also that communication is a two-way continuous process, and
so is TPM. As a TPM facilitator at Vauxhall Motors, Ellesmere Port, said at the
completion of his TPM pilot team presentation: 'TPM stands for "today people
matter", and as a result you will get "totally pampered machines" '.
In setting up your TPM programme, you should give clear thought and
definition to the following:

1 Establish purpose of training.
2 Establish training objectives.
3 Agree method of delivery.
4 Set up training framework and modules.
5 Design training and awareness programme.
The total training programme can result only from detailed study of a
particular company or plant, and the programme must be tailored to the
needs of all the people involved and applied to all equipment they are working
with. Chapter 7 gives full consideration to designing your own tailored TPM
training programme.

4.5 Fifth principle: early equipment
management
Equipment management concerns the complete equipment life cycle from