Page 269 - TPM A Route to World-Class Performance

Case studies 243

It isn’t just a management thing. The fad that the process operates
horizontally gives it the best chance of success.
Men are being gven a role they’ve never had before and there’s
no ignoring their commitment to the aim of TPM.
TPM is a device to make things happen. We’ve got one or two
sceptics out there who think it’s a waste of time, but what better
way to improve the way we do things than to have people at
the working level looking at aU of the issues and problems at
their locations.
After a close study of 204’s stageloader we discovered, through
analysis of production loss problems, that its running time was
low. By monitoring delay times and causes, we pinpointed various
problem areas with the Bingham net, blown fluid couplings,
blocked chutes and chains being fast.
In the new ’Make it Happen’ partnership, the core team of nine faceworkers,
craftsmen and officials has thrashed out solutions, recognizing the valuable
input of others to improve the efficiency of the equipment.
Adds Mark:
As the doers thefve vast experience built up from thousands
of hours at the sharp end.
Don’t get me wrong, we looked at equipment delays in the
past, but it was never in such depth, or with such a clear view.
I’ve been very impressed about the work TPM can do and we
are now preparing to take its message to the coal shearer.
My manager, Keith Williams, has given me carte blanche to
promote TPM. It means that I, and people like me, are better
informed about issues like asset care which breeds good practice.
Adds Keith
Management is moving from a Wve role to that of a facilitator.
It’s part of TPM to empower people at different levels of the
business to identdy problems and act to solve them and so to
strive for quality where they work.
By working together in this change process we will achieve our
aims to be a better supplier.
When we succeed, we help our customers to succeed and through
them the company succeeds - that’s why we encourage
teamwork.

5.0 Prep men in front line
Coal prep men have joined the front line in Daw Mill’s new formula for
creating change - a move that’s dedicated to produce quality as well as
quantity.