Page 58 - TPM A Route to World-Class Performance

The top-down and bottom-up realities of TPM 39

soccer team on the field seeks to score and win the match. Just as the soccer
team has the backing of a support group such as the coach, the physiotherapist,
the manager and so on, the core TPM team also needs the proactive support
of the designers, engineers, quality control, production control, union
representatives and management.
In our soccer team the operators are the attackers or forwards, and the
maintainers are the defenders. Of course, the maintainers can go forward
and help the operators score a goal. Similarly, the operators can drop back in
defence and help stop goals being scored against the team. They are both
experts in their respective positions, but they are also willing to co-operate,
help each other and be versatile. One thing is for sure in the modern world-
class game: if we do not co-operate, we will certainly get relegated! The core
team will invite functional help on the shopfloor when needed, and all
concerned will give total co-operation with the single-minded objective of
maximizing equipment effectiveness. Without co-operation and trust, the
soccer team will not win. The core team on the pitch is only as good as the
support it gets from the key contacts who are on the touchline - not up in the
grandstand!
The TPM facilitator, or coach, is there to guide and to help the whole
-
process work effectively. People are central to the approach used in TPM. We
own the assets of the plant and we are therefore responsible for asset
management and care. Operators, maintainers, equipment specifiers, designers

TPM INFRASTRUCTURE

nittie \
supervisor
\

L M Quality &
' - prod control

Production
urocess technician

Figure 3.13 Teamworking