Page 110 - stephen covey The seven habits of highly effective people

THE SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE Brought to you by FlyHeart

Many people think in dichotomies, in either/or terms. They think if you're nice, you're not tough.
But win-win is nice...and tough. It's twice as tough as win-lose. To go for win-win, you not only have
to be nice, you have to be courageous. You not only have to be empathic, you have to be confident.
You not only have to be considerate and sensitive, you have to be brave. To do that, to achieve that
balance between courage and consideration, is the essence of real maturity and is fundamental to
win-win.
If I'm high on courage and low on consideration, how will I think? Win-lose. I'll be strong and
ego bound. I'll have the courage of my convictions, but I won't be very considerate of yours.
To compensate for my lack of internal maturity and emotional strength, I might borrow strength
from my position and power, or from my credentials, my seniority, my affiliation.
If I'm high on consideration and low on courage, I'll think lose-win. I'll be so considerate of your
convictions and desires that I won't have the courage to express and actualize my own.
High courage and consideration are both essential to win-win. It is the balance that is the mark of
real maturity. If I have it, I can listen, I can empathically understand, but I can also courageously
confront.
ABUNDANCE MENTALITY TM. The third character trait essential to win-win is the Abundance
Mentality, the paradigm that there is plenty out there for everybody.
Most people are deeply scripted in what I call the Scarcity Mentality. They see life as having only
so much, as though there were only one pie out there. And if someone were to get a big piece of the
pie, it would mean less for everybody else. The Scarcity Mentality is the zero-sum paradigm of life.
People with a Scarcity Mentality have a very difficult time sharing recognition and credit, power or
profit -- even with those who help in the production. They also have a very hard time being genuinely
happy for the successes of other people -- even, and sometimes especially, members of their own family
or close friends and associates. It's almost as if something is being taken from them when someone
else receives special recognition or windfall gain or has remarkable success or achievement.
Although they might verbally express happiness for others' success, inwardly they are eating their
hearts out. Their sense of worth comes from being compared, and someone else's success, to some
degree, means their failure. Only so many people can be "A" students; only one person can be
"number one." To "win" simply means to "beat."
Often, people with a Scarcity Mentality harbor secret hopes that others might suffer misfortune --
not terrible misfortune, but acceptable misfortune that would keep them "in their place." They're
always comparing, always competing. They give their energies to possessing things or other people in
order to increase their sense of worth.
They want other people to be the way they want them to be. They often want to clone them, and
they surround themselves with "yes" people -- people who won't challenge them, people who are
weaker than they.
It's difficult for people with a Scarcity Mentality to be members of a complementary team. They
look on differences as signs of insubordination and disloyalty.
The Abundance Mentality, on the other hand, flows out of a deep inner sense of personal worth and
security. It is the paradigm that there is plenty out there and enough to spare for everybody. It
results in sharing of prestige, of recognition, of profits, of decision making. It opens possibilities,
options, alternatives, and creativity.
The Abundance Mentality takes the personal joy, satisfaction, and fulfillment of Habits 1, 2, and 3
and turns it outward, appreciating the uniqueness, the inner direction, the proactive nature of others.
It recognizes the unlimited possibilities for positive interactive growth and development, creating new
Third Alternatives.
Public Victory does not mean victory over other people. It means success in effective interaction
that brings mutually beneficial results to everyone involved. Public Victory means working together,