Page 136 - stephen covey The seven habits of highly effective people

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I was deeply involved in the process. In fact, I was almost mesmerized by it because it seemed so
magical and creative. And I found myself gradually loosening up my commitment to the structure of
the class and sensing entirely new possibilities. It wasn't just a flight of fancy; there was a sense of
maturity and stability and substance which transcended by far the old structure and plan.
We abandoned the old syllabus, the purchased textbooks, and all the presentation plans, and we set
up new purposes and projects and assignments. We became so excited about what was happening
that in about three more weeks, we all sensed an overwhelming desire to share what was happening
with others
We decided to write a book containing our learnings and insights on the subject of our study --
principles of leadership. Assignments were changed, new projects undertaken, new teams formed.
People worked much harder than they ever would have in the original class structure, and for an
entirely different set of reasons
Out of this experience emerged an extremely unique, cohesive, and synergistic culture that did not
end with the semester. For years, alumni meetings were held among members of that class. Even
today, many years later, when we see each other, we talk about it and often attempt to describe what
happened and why.
One of the interesting things to me was how little time had transpired before there was sufficient
trust to create such synergy. I think it was largely because the people were relatively mature. They
were in the final semester of their senior year, and I think they wanted more than just another good
classroom experience. They were hungry for something new and exciting, something that they could
create that was truly meaningful. It was "an idea whose time had come" for them. In addition, the
chemistry was right. I felt that experiencing synergy was more powerful than talking about it, that
producing something new was more meaningful than simply reading something old.
I've also experienced, as I believe most people have, times that were almost synergistic, times that
hung on the edge of chaos and for some reason descended into it. Sadly, people who are burned by
such experiences often begin their next new experience with that failure in mind. They defend
themselves against it and cut themselves off from synergy.
It's like administrators who set up new rules and regulations based on the abuses of a few people
inside an organization, thus limiting the freedom and creative possibilities for many -- or business
partners who imagine the worst scenarios possible and write them up in legal language, killing the
whole spirit of creativity, enterprise, and synergistic possibility.
As I think back on many consulting and executive education experiences, I can say that the
highlights were almost always synergistic. There was usually an early moment that required
considerable courage, perhaps in becoming extremely authentic, in confronting some inside truth about
the individual or the organization or the family which really needed to be said, but took a combination
of considerable courage and genuine love to say it. Then others became more authentic, open, and
honest, and the synergistic communication process began. It usually became more and more creative,
and ended up in insights and plans that no one had anticipated initially.
As Carl Rogers taught, "That which is most personal is most general." The more authentic you
become, the more genuine in your expression, particularly regarding personal experiences and even
self-doubts, the more people can relate to your expression and the safer it makes them feel to express
themselves. That expression in turn feeds back on the other person's spirit, and genuine creative
empathy takes place, producing new insights and learnings and a sense of excitement and adventure
that keeps the process going.
People then begin to interact with each other almost in half sentences, sometimes incoherently, but
they get each other's meanings very rapidly. Then whole new worlds of insights, new perspectives,
new paradigms that insure options, new alternatives are opened up and thought about. Though
occasionally these new ideas are left up in the air, they usually come to some kind of closure that is