Page 331 - The Creative Training Idea Book Inspired Tips and Techniques for Engaging and Effective Learning

lucas chap 09 11/20/02 1:02 PM Page 320
320 The Creative Training Idea Book
n any facilitated training session for which you are responsible, YOU are the mes-
senger. What you do, or fail to do, will often determine the success or failure of the
Iprogram in meeting stated learning objectives. All the expensive and glitzy props,
equipment, techniques, and training aids in the world will not compensate for the
inability to communicate and manage information flow with your learners.
If you watch experienced trainers and presenters in action, you will likely note
several things about their behavior:

They care about their learners.
They are passionate about their topic and their role in facilitating learning.
They understand the importance of their role.
They are consummate professionals in their appearance, language, and actions.
They are prepared for the session and as many contingencies as possible.
They focus on using whatever strategy or technique is available to aid learner com-
prehension.
They have practiced and honed their presentation skills before coming before the group.
They immediately engage learners.
They strive to build trust and credibility as soon as they come into a training envi-
ronment.
They use humor and a variety of creative approaches to facilitate communication.

GETTING THINGS GOING

As you read in Chapter 4, your first few minutes with a group can impact ultimate suc-
cess later. In addition to the strategies discussed in that chapter, here are some additional
thoughts for getting your session off to a positive start.

Review Notes
Before your participants arrive, review your session notes one more time. Even if you
have done the program many times before, it is a good idea to refresh your mind and
fix opening remarks into short-term memory.

Create an Open Learning Environment
You read about the importance of the learning environment earlier in this book. Ensure
that you have planned and organized effectively. Once learners arrive, set the expecta-
tion of exchange, openness, fairness, and an opportunity to share and learn.