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lucas chap 10 11/20/02 1:11 PM Page 393
Celebrating Successes 393
SAMPLE POST-SESSION SUPERVISOR/
CUSTOMER QUESTIONNAIRE

(Name of Participant) recently attended a workshop titled
in which the following objectives were addressed:

1.
2.

3.

To assist in future program improvements, it is important to have your perspective on how well
new skills and knowledge gained in the session are being applied on the job. Please take a few
minutes to rate the following based on the objectives listed above.

4. How often do you interact with (Name of Participant) during the week? (Please be specific)

5. The participant’s ability to handle routine tasks prior to the program?
1 2 3 4 5 6 7
Low High
Comments:

6. The participant’s ability to handle routine tasks since attending the program?
1 2 3 4 5 6 7
Low High
Comments:

7. In what performance or knowledge areas has the participant improved since the training?
(Please be specific)

continued

FIGURE 10-3. Sample post-session supervisor/customer questionnaire