Page 293 - The extraordinary leader
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270 • The Extraordinary Leader
Research evidence on follow-up:
• Goldsmith and Holman studied
12,000 managers under
conditions of no follow-up versus
consistent follow-up.
Exhibit 1: My Co-Worker Did No Follow-Up
60
Percent 40
20
–3 –2 –1 0 1 2 3
Perceived Change
Company A Company B Company C Company D Company E Mean Leader
18
Exhibit 14-1 Improvement Ratings with No Follow-Up
Consequences of consistent or periodic follow-up:
Exhibit 5: My Co-Worker Did Consistent or Periodic Follow-Up
60
Percent 40
20
–3 –2 –1 0 1 2 3
Perceived Change
Company A Company B Company C Company D Company E Mean Leader
19
Exhibit 14-2 Improvement Ratings with Consistent Follow-Up
