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Appendix






         RESEARCH METHODOLOGY







        Assessing the Relationship Between Managerial
        Effectiveness and Employee Commitment
        (Figure 2-1)
        We administered 360-degree assessments to 48,769 employees from a variety
        of different organizations (public, private, government) that cut across a broad
        set of business sectors. The survey contained both a 49-item leadership
        effectiveness measure based on the Extraordinary Leader 16 differentiating
        competencies and a five-item employee satisfaction/commitment index. The
        two indexes were highly correlated. A Pearson correlation coefficient between
        the two indexes was calculated at 0.51 (PC 0.000). The relationship between
        the two variables indicated that 26 percent of the variance in employee com-
        mitment could be accounted for by perceptions of managerial effectiveness.
        Typically, the correlations are substantially higher in individual organizations.
        For example, two organizations in the sample have correlations of 0.75 and
        0.71 in which case the percent of variance would be 50 percent to 56 percent,
        respectively. To produce the graph in Figure 2-1, individual responses from
        each leader were aggregated by leader. The study included results from 7,391
        leaders. The leadership effectiveness index was divided into 10 groups based
        on the distribution of the data. The groups ranged in size from 781 to 609
        leaders. All employees were direct reports to the leader. The graph shows the
        raw mean score on the employee commitment index for each of the
        10 decile groups.





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