Page 81 - The extraordinary leader

58 • The Extraordinary Leader

Leading
Organizational
Change

Focus on Interpersonal
Results Character Skills

Personal
Capability

Figure 3-3 Leadership Tent Floor: Personal Capability

organize one’s work in an efficient manner, to monitor progress, and
to act without being told by someone in authority.
● Innovation. This refers to the ability to have a fresh outlook in
approaching a problem, to shake loose of old methods and processes
and see new possibilities. Innovation means being able to climb out of
ruts and do things in a different fashion.
● Initiative. This describes the person who sees something falling in the
cracks between one department and another and who immediately
steps in to make certain it is handled. It involves volunteering when
something needs to be done and no one currently is doing it.
● Effective use of information technology. This person sets an example in
the consistent use of e-mail, powerful software applications, and any
technology that escalates performance.