Page 85 - The extraordinary leader

62 • The Extraordinary Leader

Stage II Stage III Stage IV
Contributing Contributing Leading through Vision
Independently through Others (Organizational
(Personal Leadership) (Local Leadership) Leadership)

● Knows the job well ● Demonstrates a breadth ● Shapes organization direction
● Many people seek of technical/functional to reinforce the continual need
his or her opinion knowledge outside of his for technical excellence
● Is considered an expert in or her core specialty ● Ensures that the organization
their field ● Is not threatened by the has access to
● Integrates large volumes technical competence technical/professional resources
of data into a logical and of others that allow employees to remain
coherent structure for ● Clarifies complex data cutting edge
analysis or situations so that others ● Identifies and helps to quickly
● Demonstrates the ability can comprehend, respond, resolve ill-defined, complex
to solve problems under and contribute problems that cross
conditions of uncertainty ● Assists others in interpreting organizational boundaries
and ambiguity and tolerating ambiguous ● Requires accurate and crucial
● Creates new opportunities information information as a basis for sound
or overcomes obstacles by ● Coaches others on how to organization-wide decisions
rethinking situations present interpretive results ● Communicates the importance
● Provides support and of clear, critical thinking in all
encouragement to others jobs throughout the company
when they attempt to ● Fosters an organizational
innovate—even when environment that encourages
they fail others to question their usual
way of looking at things
Table 3-1 “Personal Capabilities” for Stages II, III, and IV

● Focuses on organization goals and ensures that they are translated into
actions by his or her department
● Operates with speed and intensity; accelerates the pace of the group
● Champions the cause of the customer
● Balances long-term and short-term objectives

Table 3-2 shows how Focus on Results differs for Stage II, III, and IV leaders.
Producing results is a key outcome of effective leadership. As Dave Ulrich,
Jack Zenger, and Norm Smallwood noted in their book Results-Based Lead-
3
ership, leadership is ultimately about producing results. What we have
described in this section are some of those behaviors, skills, and competen-
cies that lead directly to the production of positive results in an organization.
The authors of Results-Based Leadership described these as the “attributes”
necessary to produce spectacular results.