Page 89 - The extraordinary leader

66 • The Extraordinary Leader

Stage II Stage III Stage IV
Contributing Contributing Leading through Vision
Independently through Others (Organizational
(Personal Leadership) (Local Leadership) Leadership)

● Establishes rapport easily ● Represents the work group’s ● Maintains and uses
● Is interested in what ideas and interests to others relationships outside the
other people have to say ● Helps others learn the company through which he or
● Adjusts his or her interpersonal skills needed she can generate resources or
interpersonal approach to to network effectively information
meet the interpersonal ● Encourages people to say ● Builds and/or supports mutually
style and needs of others what they think beneficial relationships with
● Deals effectively with ● Is generous in recognizing other organizations,
people in order to get his the contributions of others professional associations,
or her work accomplished ● Demonstrates confidence and community contacts
● Helps others find their and trust in other people’s ● Actively and generously shares
own answers rather than abilities his or her extensive network of
telling them what they ● Proactively coaches internal and external contacts
should do and/or mentors others to accomplish organizational
● Considers the opinions of ● Knows when to let go of the goals
other team members details in order to help ● Influences or leads
● Challenges proposed team others learn from experience organizational efforts (e.g.,
actions in such a way as ● Delegates tasks or succession planning, key
to create constructive assignments that provide assignments) that support
discussion of alternative developmental experiences employee development
views ● Keeps the team informed ● Identifies and sponsors
about current and upcoming developmental opportunities for
issues others that help them gain wide
● Fosters a climate of trust exposure and experience
and respect within the team ● Models teamwork by working
effectively with other leaders in
the organization
● Plays a leading role in
integrating and orchestrating
the operations and activities of
key business teams

Table 3-3 “Interpersonal Skills” for Stages II, III, and IV

The Power of Combinations. From an experience of his professional life,
one of the authors recounts the following story. “Upon returning from a trip,
I noticed that my administrative assistant had a severe rash on the inside of
her arm. We worked for a pharmaceutical company, one of whose specialties
was dermatology. I jokingly said, ‘Kathy, you aren’t a very good advertisement
for our products.’ She explained that she had been to three dermatologists,
who had each prescribed different medications. Nothing had helped. I said,