Page 283 - The Resilient Organization

268 Index

Preti, Ermenegildo, 104 routine behaviors, 128
Productive inquiry, inventive experi- volunteer innovation team,
mentation, 204–205, 213–216 126–127, 129–130
Public interest, fallen eagle vs. Resilience:
reality, 4 biological origins of word, 7
Puzzle-into discovery, 237 conceptions of, 19
creating organizational resilience,
Q 45–198
Quest for resilience, 123–127, defined, 3, 7
213–216 fallen eagles, moving toward, 19–23
“The Quest for Resilience” (Hamel impediments to, reservoirs for
and Välikangas), 3 change, 123–127
as inventive experimentation,
R 216–218
Radical innovation, 67 in light of global financial crisis, 3
Raggi, Pierluigi, 104 as long-term perspective, 13
Rational behavior, fallen eagle vs. quest for, 123–127, 213–216
reality, 4 and serendipity, 21–23
Real option reasoning, 102 tests of, 33–40
Redundancy, 100–102 unit of, 27–29
Rehearsal: urgent need for, 7–44
fallen eagle vs. reality, 4 (See also specific topics)
postcard 1: innovation indepen- Resilience I (prior to crisis), 19–20
dence, 154, 155–163 Resilience II (crisis capability), 19–20
postcard 2: crowdsourcing and open Resilience capability, 81
organizing, 154, 165–180 Resilience Engineering (Hollnagel and
postcard 3: institutional activism, Woods), 23
154, 181–197 Resilience gap:
postcard 4: inventive experimenta- bridging, 223–230
tion, 154, 199–221 defined, 3
reservoirs for change, 130–131 Resilience reform, 7–10
Research, scholarly approach to change, resistance or adaptation,
inventive experimentation, 8–10
201–204, 213–216 historical view, 7–8
(See also specific topics) Resilient activism, 197
Reservoirs for change (retail case Resistance vs. adaptation, resilience
study), 121–132 reform, 8–10
experimental innovation, 124–131 Resource constraints, and innovation,
mental models, 127–128 103–104
portfolio of management Resourcefulness:
innovations, 129 described, 92
precommitments, 127–128 organizational resilience building
quest for resilience, 123–127 blocks, 99–104
rehearsal, 130–131 Resource-scarce innovation, 102–103
resilience impediments, 123–127 Response to competition, reservoirs
responses to competition, 18 for change, 18