Page 162 - The Six Sigma Project Planner
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Worksheet 58. Benchmarking Step 2: Identify Comparative Companies
Consult books, trade magazines, industry award announcements, quality award recipients, the Internet, your
firm’s supplier database, etc. to identify those organizations that excel at the process or activity. You may also
want to ask field personnel, consultants, suppliers, sales personnel, and customers for opinions on who is the
best in a particular area.
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