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worthwhile. Some years later, it acquired the company that had purchased the old
                    solder equipment. To their amazement, the old solder machine was 100 times better
                    than the new one! The defect rate was only 5 PPM, or nearly six sigma.
                    The lesson here is that we should do all that we can to optimize the existing process
                    before spending large sums of money for new technology. At this point in the project,
                    the Black Belt should review the data gathered previously to determine if DOE is
                    indicated. If so, the Black Belt should assemble the necessary personnel and conduct
                    DOEs to determine the optimal levels at which the process can be operated. DOE results
                    can be summarized in the tables on this and the following pages.

                    Perform Designed Experiments
                    At this time, conduct designed experiments to determine the optimum settings for the
                    process. Optimum settings are those that maximize the process yield, both overall and for
                                                                                                       1
                    each CTx. Process optimization is generally conducted in five phases, as shown in Table 8.
                    At the completion of each phase, the team should compare the process performance with
                    the project’s goals. If the process is stable at a level that meets the project’s goals, determine
                    if the project should continue or if another project should be pursued instead.

                                            Table 8. Phases in Process Optimization


                     Phase         Description                             Purpose
                       0     Getting your bearings   Conducted using data mining, DDA, EDA, and SPC to
                                                     determine how the process behaved historically, how it is
                                                     behaving now, and what can be done to stabilize it.
                       1     Screening experiment    Determine which of many possible variables is having an
                                                     effect on the result.
                       2     Steepest ascent         After identifying important main effects, a fractional factorial
                                                     experiment is conducted to determine the amount to change
                                                     each important variable to move most quickly toward the
                                                     optimum. A simple, linear model is assumed. Changes are
                                                     made incrementally until performance peaks.
                       3     Factorial experiment    Factorial experiments are conducted near the settings where
                                                     performance peaked to identify variable effects and
                                                     interactions in greater detail. Multivariable interactions are
                                                     investigated. Center points are added to the model to allow
                                                     estimation of curvature.
                       4     Response surface design   Composite design experiments are conducted to map the
                                                     region near the optimum. The goal is to find settings for the
                                                     variables where the results are consistently close to the
                                                     optimum.

                    After completing the process optimization phases, summarize the results using
                    Worksheet 55 and Worksheet 56.


                    1
                     Six Sigma Handbook, Chapter 17.


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