Page 171 - The Six Sigma Project Planner

The detailed project plan was completed previously in the Planning phase. The
boilerplate presented in Table 9 should be used only to provide high-level guidance.
Presentation and Acceptance of Deliverables

The Improve phase concludes when the project deliverables are accepted by the project
sponsor. Successful project completion is the major milestone of the project; it should be
viewed as a “big deal” and treated accordingly. Formal presentation of the project
deliverables to the sponsor is recommended; project team members should be
recognized for their contribution. The acceptance should be official. Project sponsors
and other “customers” who receive the deliverables should indicate their acceptance
with a signature.

The customers for project deliverables were specified in the section entitled “Develop
the Project Charter” (p. 1). Deliverables were described in the section entitled “How
Will I Measure Project Success?” (p. 18). Also see the section “How Will the Future State
Be Better than the Current State?” (p. 151). This information should now be reviewed
and used to summarize the results of the project using Worksheet 67. Deliverables
Acceptance Report.
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