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Mancini07.qxd 1/16/2003 4:35 PM Page 91
Learning to Say No
The Agenda
Prepare
Determine if The Meeting Post Meeting 91
Review notes
meeting is environment
necessary
Acknowledge Prepare meeting
participants summary/
Reserve room
minutes
Update agenda
and handouts Distribute
Set start time
meeting
Choreograph summary/
Establish participation minutes
objectives
List ideas as Follow up on
generated actions taken
List topics
Reinforce with
Invite right audio-visuals
people
Summarize
Distribute conclusions,
agenda and actions
attachments
Set next meeting
if possible
Figure 7-3. Flowchart for effective meetings

Manager’s Checklist for Chapter 7
❏ Before saying yes, always weigh what your commitment
will mean.
❏ When turning down something, give a diplomatic reason,
suggest a trade-off, and don’t put off your decision.
❏ To maximize productivity, meetings should have
• Agendas
• Clear start and end times