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Other titles in the Briefcase Books series include:
Customer Relationship Management
by Kristin Anderson and Carol Kerr
Communicating Effectively by Lani Arredondo
Performance Management by Robert Bacal
Recognizing and Rewarding Employees by R. Brayton Bowen
Motivating Employees by Anne Bruce and James S. Pepitone
Building a High Morale Workplace by Anne Bruce
Six Sigma for Managers by Greg Brue
Design for Six Sigma by Greg Brue and Robert Launsby
Leadership Skills for Managers by Marlene Caroselli
Negotiating Skills for Managers by Steven Cohen
Effective Coaching by Marshall J. Cook
Conflict Resolution by Daniel Dana
Project Management by Gary R. Heerkens
Managing Teams by Lawrence Holpp
Budgeting for Managers by Sid Kemp and Eric Dunbar
Hiring Great People by Kevin C. Klinvex,
Matthew S. O’Connell, and Christopher P. Klinvex
Retaining Top Employees by J. Leslie McKeown
Empowering Employees by Kenneth L. Murrell and Mimi Meredith
Presentation Skills for Managers, by Jennifer Rotondo
and Mike Rotondo
Finance for Nonfinancial Managers by Gene Siciliano
The Manager’s Guide to Business Writing
by Suzanne D. Sparks
Manager’s Survival Guide by Morey Stettner
Skills for New Managers by Morey Stettner
The Manager’s Guide to Effective Meetings by Barbara J. Streibel
Interviewing Techniques for Managers by Carolyn B. Thompson
Managing Multiple Projects by Michael Tobis and Irene P. Tobis

To learn more about these titles in the Briefcase Books series,
including chapters you can download, go to
www.briefcasebooks.com