Page 160 - Time Management
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Mancini10.qxd  3/13/2003  11:22 AM  Page 145
                                                  Power Tools for Time Management
                                         Your E-mail Address and Spam
                                You’re going to get spam—unsolicited bulk e-mail messages.
                                You’ll have to delete quantities of sales pitches, one message  145
                                at a time—unless you want to delete the important messages along
                                with them.
                                  Remember: it isn’t necessary to provide your e-mail address to
                                everyone you know. Be selective.When you purchase anything or fill
                                out a registration form on-line, check to see if you’ll be added to the
                                company’s e-mail list. Make sure to read the Web site’s privacy policy
                                on sharing lists with other companies. And when you receive unwant-
                                ed e-mail from a company you know, be certain to get your address
                                removed from the mailing list.
                                  Many states have laws requiring that anyone who sends unsolicited
                                messages must respond to requests to remove your address from
                                their lists. If a sender refuses, call your state’s attorney general’s office
                                and file a complaint.Then send a copy of the complaint to the sender.
                                That may be enough to get action (assuming that your state is aggres-
                                sive about fighting spam). A federal law may also soon be enacted to
                                curb excess unwanted e-mail.

                                     ment with a colleague might take a series of messages:
                                     you suggest a date, your colleague counters with a differ-
                                     ent date, and so on. Use the telephone for such situations.
                                   • Be brief. One e-mail per topic is usually best. Concise—
                                     even incomplete—sentences are most effective. Because
                                     many people receive a flood of e-mail messages, lengthy
                                     communications won’t get the attention they may
                                     deserve.
                                   • Your subject line should be clear and command atten-
                                     tion. Again, unless the recipient is interested in the mes-
                                     sage immediately, which generally depends on the subject
                                     line, he or she may delete your e-mail without reading it.
                                     Don’t make the subject heading too cute, though. That’s
                                     sometimes the mark of a virus-carrying e-mail.
                                   • If it’s urgent, pick up the phone first. Most people don’t
                                     respond to e-mail the moment they get it. If you don’t
                                     reach them by phone, send that e-mail and back it up
                                     with a fax.
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