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Chapter 2 Collaboration Information Systems
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Furthermore, task requests delivered via email are easily lost. When it is completed, Laura will need to review the final chap-
Dropped tasks and incorrect versions of documents and art are ter version, so a task should be created asking her to do so. That
not common, but they do occur. new task will spawn an email to her like the email in Figure 2-31.
When we decided to begin publishing a new edition every I will create that task just as soon as I finish this sentence! That’s
year, we knew we needed to find some way of increasing our pro- dogfooding!
ductivity. Consequently, our development team decided to eat its
own dog food and use Office 365 Professional. During this pro- QUeStionS
cess, the author, the developmental editor Laura Town, and the
production editors met frequently using Google Hangouts (we 2-9. In your own words, define dogfooding. Do you think
couldn’t use Skype for Business because Pearson would not allow dogfooding is likely to predict product success? Why or
its employees to install it). Figure 2-29 shows a typical hangout. why not? When would dogfooding not predict product
Notice that the three actors in this process are sharing a common success?
whiteboard. Each can write or draw on that whiteboard. At the 2-10. Explain how this team uses the shared whiteboard to
end of the meeting, the whiteboards were saved and placed on generate minutes. What are the advantages of this
the team’s SharePoint site to be used as minutes of the meeting. technique?
Figure 2-30 shows the team’s top-level SharePoint site. The
Quick Launch (left-side vertical menu) has links to important 2-11. Explain how this team uses alerts. Summarize the
content on the site. The center portion has tasks that have a advantages to this team of using alerts.
value other than “Completed” for Status. 2-12. Explain why this team does not use Skype for Business.
The team set up alerts so that when new tasks were created
in the Tasks list, SharePoint would send an email to the person 2-13. Summarize the advantages to this team of using Share-
who had been assigned that task. As shown in Figure 2-31, Point.
emails were also sent to a task’s creator when that task status 2-14. Explain how you think Office 365 Professional contrib-
was changed by others. utes to the efficiency of the development team. How
All documents and figures were stored and managed in might it contribute to the quality of this text?
SharePoint libraries. Figure 2-32 shows the contents of the Draft
Documents Chapter 2 library at the time this chapter was writ- 2-15. Which aspects of Office 365 Professional described here
ten. By storing documents in SharePoint, the team took advan- could have value to you when accomplishing student
tage of library version tracking. Figure 2-33 shows a portion of team projects? Explain why they add value compared to
the version history of one of the documents in this library. what you are currently doing.

Figure 2-29
Google Hangout Group
Conversation
Source: Google and the Google logo are
registered trademarks of Google Inc.,
Used with permission.