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Chapter 2  Collaboration Information Systems
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                Content Applications and                                                           &TQRDQZ
                Storage Alternatives


                                               Teams that share documents of other types need to install applications for processing those
                                            particular types. For examples, Adobe Acrobat processes PDF files, Photoshop and Google Picasa
                                            process photos, and Camtasia produces computer screen videos that are useful for teaching team
                                            members how to use computer applications.
                                               In addition to desktop applications, teams can also process some types of content using Web
                                            applications inside their browsers (Firefox, Chrome, and so on). Both Google Docs and Microsoft
                                            Office Online can process Word, Excel, and PowerPoint files. However, Google has its own versions
                                            of these files. Consequently, if the user uploads a Word document that was created using a desk-
                                            top application and then wishes to edit that document, he or she must convert it into Google Docs
                                            format by opening it with Google Docs. After editing the document, if the user wants to place the
                                            document back into Word format, he or she will need to specifically save it in Word format. This is
                                            not difficult once the user is aware of the need to do so. Of course, if the team never uses a desk-
                                            top application and instead uses Google Docs to create and process documents via the Web, then
                                            no conversion between the desktop and Google Docs formats is needed. Microsoft Office Online
                                            can be used in a similar way, but Office Online will edit only documents that were created using
                                              Microsoft Office. Documents  created using LibreOffice and OpenOffice cannot be edited using
                                            Microsoft Office Online.
                                               Browser applications require that documents be stored on a cloud server. Google Docs docu-
                                            ments must be stored on Google Drive; Microsoft Office Online must be stored on either Microsoft
                                            OneDrive or Microsoft SharePoint. We will illustrate the use of Google Docs and Google Drive when
                                            we discuss version management later in this chapter.
                                               Documents other than Office documents can be stored (but not processed via the browser) on
                                            any cloud server. Team members store the documents on the server for other team members to
                                            access. Dropbox is one common alternative, but you can use Google Drive, Microsoft OneDrive, and
                                            SharePoint as well. You can also store photos and videos on Apple’s iCloud.
                                               Figure  2-14 lists collaboration  tools for  three categories of content: no control, version
                                            management, and version control.

                                            Shared Content with No Control

                                            The most primitive way to share content is via email attachments. However, email attachments
                                            have numerous problems. For one, there is always the danger that someone does not receive an
                                            email, does not notice it in his or her inbox, or does not bother to save the attachments. Then,
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