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58                                 Well Control for Completions and Interventions


          training could be implemented and the content of the syllabus. The
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          report findings were released in April of 2014.  Subsequently the find-
          ings were summarized in the IOGP report “Guidelines for Implementing
          Well Operations Crew Resource Training.” This report lists six distinct
          competencies for inclusion in a training syllabus. They are reproduced
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          here, along with the main learning objectives :
             WOCRM Competencies are:
          •  situation awareness (SA)
          •  decision-making
          •  communication
          •  teamwork
          •  leadership
          •  factors that impact human behavior.


          1.1.12.1 Situation awareness
          Developing and maintaining a dynamic awareness of the situation and the risks
          present during a Wells Operation, based on gathering information from multiple
          sources from the task environment, understanding what the information means and
          using it to think ahead about what may happen next.
             Learning objectives
          1. Describe or explain common causes and symptoms of SA problems,
             e.g., inattention, distraction, cognitive bias, and tunnel vision.
          2. Develop SA skills relevant to Well Operations environments:
              a. actively seeking relevant information
             b. correctly interpreting and understanding information
              c. being able to foresee what is likely to happen next or the effect of
                 current events on future states
             d. recognizing mismatches between your own SA and that held by
                 others.

          1.1.12.2 Decision-making
          The ability to reach a judgment or choose an appropriate option to meet the needs
          of an assessed or anticipated situation.
             Learning objectives
          1. Recognize different approaches to decision-making, including
             strengths and weaknesses, e.g., following procedures, use of expert
             judgment, intuition.
          2. Explain how problems to be solved need to be correctly defined and
             that difficulties can be caused in Wells Operations with decision
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