Page 70 - Well Control for Completions and Interventions

Introduction and Well Control Fundamentals 61

c. convey the importance of leadership decisions and the reasons for
them
d. adopt leadership styles and practices suitable to the situation.

1.1.12.6 Factors that impact human performance
Many factors affect the ability of people to perform reliably. These include stress,
fatigue, health, distractions, and environmental stressors. They can arise from
sources personal to the individual or can be imposed by external factors such as
organizational and task design, team structure and work schedule, and the design
and layout of plant and equipment, as well as cultural and environmental factors.
Learning objectives
1. Recognize that an individual’s ability to remain alert and perform to
a high standard is influenced by a wide range of factors: organiza-
tional, personal, psychological, physiological, and environmental.
2. Explain the importance of non-technical skills (SA, decision-making,
communication, teamwork, and leadership) to operational safety.
3. Show awareness of major accidents within the industry where limita-
tions in human performance have been significant contributory
factors.
4. Provide examples of how the loss of alertness, distraction can
increase risk to operations.
5. Describe the key types of human failure, e.g., slips, lapses, mistakes,
violations, and how these represent risks to safe operations.
6. Recognize the type of operational situations where the risk of
human error can be significantly increased.
7. Recognize strategies and actions that can be taken to minimize the
potential for human failure on critical activities.
8. Explain the importance of sleep, work schedules, and shift patterns
to effective performance, and the effect of time of day on alertness.
9. Recognize cultural differences, potential impacts, and mitigations.
10. Identify factors in the design and layout of plant and equipment that
can impact on human performance, and how these can be mitigated.
Where possible, real industry incidents should be used to illustrate the
potential for how a wide range of factors can impact on human perfor-
mance. Where these are not available, invented case scenarios can be used
for practical exercises. Specific examples of where CRM skills could be
practiced are performing handovers, tool box talks, and task risk
assessments.