Page 128 - Using the Enneagram System to Identify and Grow Your Leadership Strengths and Achieve Maximum Success

Know the Business: Think and Act Strategically 105

COMPONENT 10: CREATING QUANTIFIABLE GOALS This involves
developing three to five measurable goals for each strategy that
represent milestone markers; ensuring that there are enough goals
for each strategy to enable its success; effectively communicating
goals and measures to all employees and enlisting their support;
holding people accountable for achieving the goals for which they
are responsible; and leveraging goals and measures so that a sin-
gle goal can support more than one strategy.

Low High
1 2 3 4 5

COMPONENT 11: DESIGNING SUCCESSFUL TACTICS This involves
developing three to five specific actions and activities for accom-
plishing each goal; taking thoughtful risks and developing inno-
vative tactics, then monitoring results; designating sufficient
resources and the appropriate people for each tactic; assuring that
those responsible for executing a tactic understand, commit to,
and are held accountable for achieving the goal and strategy for
which that tactic is designed; soliciting and utilizing feedback on
the progress and success of each tactic; leveraging tactics so that a
single tactic can support more than one goal; and making tactical
adjustments on a short-term basis, identifying new tactics and
implementing them as needed.

Low High
1 2 3 4 5

Because the Think and Act Strategically components of this com-
petency are complex, Chart 4.1 explains these concepts in more
detail, with the example added of Gandhi’s progress in leading the
people of India to social, political, and economic independence
from Great Britain.
As you read the Enneagram dimensions that follow, you will
notice that seasoned leaders of all nine Enneagram styles can be
highly skilled in the competency Know the Business: Think and