Page 195 - How to Create a Winning Organization
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The Carrot Is Mightier Than a Stick


                                            ON WOODEN                                      177
                                       Bill Hicks: UCLA Varsity, 1960–1962




                             FLEXIBILITY IN ENFORCING RULES
                             One of our top players—maybe our best—got upset about
                             something during practice one day and stormed off the court.
                             This put Coach Wooden in an awkward position because he
                             didn’t want to lose the guy. We didn’t exactly have a lot of tal-
                             ent to spare.
                               Coach solved the problem by telling the player who had
                             blown up and walked off the court that he was suspended.
                             However, he then informed the suspended player that our
                             whole team would be allowed to vote on whether or not to let
                             him return. This allowed everybody to save face. It also em-
                             powered the team, because it felt like we got in on the deci-
                             sion. Of course, we voted to let him back.
                               Coach had solved his problem, disciplined the player, and
                             strengthened our team all at the same time. This was typical
                             of his leadership—very innovative.
                               He treated all the players the same—no favorites—but said
                             he was only human and would probably like some of us more
                             than others. However, he promised to be absolutely fair in his
                             evaluation of us as players. Coach Wooden wanted us to
                             know that there would be no favoritism on his part. We all
                             had an equal chance.
                               Coach Wooden always had a passion for the little things.
                             He wanted us to tie our shoes the correct way, pivot the cor-
                             rect way. There was a correct way to do everything, and he
                             wanted us to know how.
                               So he taught us how.
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