Page 273 - How to Create a Winning Organization

Lessons from My Notebook

EIGHT STEPS TO GOOD RELATIONS 255
The relationship between a leader and those in the organization de-
termines in many ways whether success will occur. It’s easy to over-
analyze such things as relationships. I tried to avoid that and stuck
to common sense instead.
Here are eight specific “commonsense” steps that I tried to in-
corporate into my coaching so that the relationship I had with
those on our team would be as productive as possible.
You will recall that I included the first three steps in Chapter 5,
“Use the Most Powerful Four-Letter Word.” I feel that all eight
steps are worth repeating here. You’ll notice that everything here is
based on plain old common sense.