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                            F FIGURE 3.8   Aligned or misaligned??
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                                   3.8
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                                                      3. Aligned or Misaligned?
                                          Project objective: Develop a marketing and logistics plan to improve
                                                         competitive position
                                       S1 (Current Situation)  S2 (Desired Result)  B (Benefits)
                                       A large paperback   A new marketing and   Significantly higher
                                       book publisher has   logistics strategy to   revenues, cost savings
                                       problems related to its  achieve competitive   of approximately 20%,
                                       complex distribution   advantage  and logistics linked
                                       system, including high           throughout the
                                       warehousing and                  organization
                                       transportation costs.
                                       They:            They want:      They will receive:
                                         lack insight     insight         insight benefits
                                         have insight     plan            planning benefits
                                         have plan        implemented plan  implementation
                                                                          benefits
                                       Answer: Misaligned. The organization desires to move one step, from
                                       insight to plan. Accordingly, there is one desired result, related to
                                       developing a plan. The benefits, however, are not those related to having
                                       a plan; they are related to the plan’s subsequent implementation.
                              GU
                                 RE
                            FIGURE 3.9   Aligned or misaligned??
                            FI
                                       Aligned or misaligned

                                     9

                                   3.
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