Page 126 - 201 Killer Cover Letters

06 6/27/03 9:21 AM Page 113
LETTER 5-45: TELEMARKETING SALES

Mr. Robert McCarthy
Director, Customer Service
Edison Electric
7600 Wilshire Boulevard
Irvine, CA 09876
Dear Mr. McCarthy:

It is tempting to telephone in response to your ad for a customer
service representative since the majority of service transactions take
place over the phone these days.
Instead, I enclose my resume as you requested, providing you with in-
depth information on the 11 years I have spent dealing with the public.
Throughout this time, I have successfully resolved customer claims and
accurately recorded complex product orders with consistent praise from
my supervisors.
More importantly, I have enhanced each company’s reputation, keeping
existing customers satisfied and transforming first-time buyers into
loyal, repeat purchasers.

I would appreciate the chance to do the same for your organization and
will call you shortly so that you can experience my skills on a firsthand
basis.
Sincerely,

Jeannette Flavio
555-456-0789 (evenings)

113