Page 204 - 201 Killer Cover Letters
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07  6/27/03  9:21 AM  Page 191
                                                       STEP 3: INSTRUCT
                             In many cases, you will benefit from adding a reference to the next step in the hir-
                             ing process—even if it’s simply that you will wait to be contacted. Putting down
                             on paper what will happen next, as you understand it, may help avoid misunder-
                             standings about whose “court the ball is in.”
                                 If the next step will be his or hers, tell the reader what to do. Be sure to pro-
                             vide a complete address, e-mail address, and telephone number at which you can
                             be reached, stating whether the phone number is a work or home number. As you
                             did in your Resume Cover Letter, let your reader know if you prefer to be called
                             during certain hours and if confidentiality is an issue.
                                 If you will be the one to take the next step, tell the reader what to expect. You
                             may make a general reference such as, “I’ll call you shortly.” Or you may be spe-
                             cific about what, when, and how you’ll follow up: by phone, by mail, by e-mail,
                             by express mail, by messenger. If you know that the hiring process has just begun,
                             inform the reader that you’ll call to follow up in two weeks, ten days, or whenev-
                             er you feel it’s appropriate.
                                 Enclosing material with your letter always requires an explanation. Describe
                             what the enclosure is: a resume, a list of accomplishments, references.
                                 If you will be sending something to the reader, such as a reference, state what
                             it is and when you will do so.

                                            OPTIONAL STEP 4: CLOSE WARMLY
                             In a business setting, it is perfectly acceptable to close your letter with a simple,
                             straightforward “Sincerely.”
                                                                       On some occasions, however, you
                                     RECRUITER’S TIP
                                                                   may wish to use a more friendly sign-off.
                                                                   You might make a personal reference or
                                       THOROUGH                    mention something about the reader that
                                   FOLLOW-THROUGH
                                                                   suggests that he is not receiving a form let-
                               After an interview, follow-         ter, but rather a letter written specifically
                               through on your part is critical.   to him. If you are on a first-name basis
                               The person to whom you’re           with your reader, you might add the read-
                               writing may not scrutinize          er’s name to your closing. A warm ending
                               every word in your Follow-Up        to your message makes you seem friendly
                               Letter, but he or she will surely   and approachable, and indicates that you
                               notice that you’ve sent one—        are the kind of person with whom most of
                               and be impressed that you did!      us would prefer to work.
                                    Plus, a good recruiter will        Too much warmth for the situation
                               expect to hear from you on the      can sound unprofessional, though.  As a
                               precise day you promised to         rule, the degree of warmth you add
                               follow up—so do. Without fail.      should correspond with the number of
                                                                   times you’ve met your reader—without



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