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INSENSITIVITY                         203

                a well-developed theory for insensitivity is available; see Schassberger (1986) and
                Whittle (1985). This theory will not be discussed here. In this section the insensitiv-
                ity property for the Erlang loss model and the Engset loss model is made plausible
                through a closed two-node network model. This model is also used to argue insen-
                sitivity in a controlled loss model with several customer classes. Also, the M/G/1
                queue with the processor-sharing discipline is discussed as an example of a stochas-
                tic service system with no queueing and possessing the insensitivity property.

                5.4.1 A Closed Two-node Network with Blocking

                Consider a closed network model with two nodes in cyclic order. A fixed number
                of M jobs move around in the network. If a job has completed service at one of the
                nodes, it places a request for service at the other node. Node 1 is an infinite-server
                node, that is, there is an ample number of servers at node 1. Node 2 is the only
                node at which blocking can occur. A job that is accepted at node 2 is immediately
                provided with a free server. Further, it is assumed that there are r different job
                types h = 1, . . . , r with M h jobs of type h, where M 1 + · · · + M r = M. The
                blocking protocol is as follows: if a job of type h arrives at node 2 when n 2 jobs
                                                  (h)
                are already present at node 2, including n 2  jobs of type h, then the arriving job
                of type h is accepted at node 2 with probability
                                              (h)
                                    A(n 2 )A h (n 2  ),  h = 1, . . . , r    (5.4.1)

                for given functions A(.), A 1 (.), . . . , A r (.). An accepted job is immediately pro-
                vided a free server and receives uninterrupted service at a constant rate. If a job
                is rejected at node 2, it returns to node 1 and undergoes a complete new service
                at node 1. The service time of a job of type h at node i has a general probability
                distribution function with mean 1/µ ih for i = 1, 2 and h = 1, . . . , r. For each type
                of job it is assumed that the service-time distribution for at least one of the nodes
                has a positive density on some interval. The service requirements at the nodes are
                assumed to be independent of each other.
                                                   (h)              (h)
                  The system is said to be in state n = (n  ) when there are n  jobs present at
                                                   i                i
                                                    (h)  (h)
                node i for i = 1, 2 and h = 1, . . . , r with n  + n  = M h for h = 1, . . . , r. Let
                                                    1    2
                p(n) denote the limiting probability that the process is in state n at an arbitrary
                                                       (ℓ)
                point in time. Also, for fixed job type ℓ, let π  (  n) denote the limiting proba-
                                                       i
                bility that a job of type ℓ arriving at node i finds the other jobs in state   n with
                 (ℓ)  (ℓ)             (h)   (h)
                  n  +   n  = M ℓ − 1 and   n  +   n  = M h for h  = ℓ. Assuming that each of the
                 1    2               1     2
                service-time distributions is a mixture of Erlangian distributions with the same scale
                parameters, Van Dijk and Tijms (1986) used rather elementary arguments to prove
                                            (h)
                that the probabilities p(n) and π  (  n) depend on the service-time distributions
                                           i
                only through their means and are thus insensitive to the form of the service-time
                distributions. Next, by deep mathematics, the insensitivity property for general
                          ∗
                ∗ Also the so-called product-form solution applies to these probabilities. The product-form solution will
                be discussed in detail in Section 5.6.
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