Page 437 - A First Course In Stochastic Models
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432                           APPENDICES

                when Y has a continuous distribution with probability density f (y). The law of
                total expectation and the law of total probability will be frequently used in this
                book. We illustrate these laws by two examples.

                Example A.1 Service with interruptions
                A single unloader is available to unload ships. The unloading time U of a ship
                has a given probability density f (t) with finite mean γ . The unloading process,
                however, is subject to interruptions. Those interruptions have exogenous causes and
                occur according to a Poisson process with rate λ. The durations of the interruptions
                are independent and identically distributed random variables with mean δ. After
                an interruption the unloading of the ship is resumed at the point it was stopped
                by the interruption. What is the expected amount of time needed to complete the
                unloading of the ship?
                  Letting the completion time C denote the total amount of time needed to complete
                the unloading of the ship, the answer to the above question is
                                         E(C) = γ (1 + λδ).                   (A.5)
                To verify this, let N denote the number of interruptions during the unloading of
                the ship. By conditioning upon the unloading time U of the ship, it follows from
                the law of total probability that
                                           ∞

                              P {N = n} =    P {N = n | U = t}f (t) dt
                                          0
                                      ∞     (λt)
                                                n
                                         −λt
                                  =     e        f (t) dt, n = 0, 1, . . . .
                                      0       n!
                By conditioning on N and letting R i denote the duration of the ith interruption, it
                follows from the law of total expectation that
                           ∞

                    E(C) =    E(C | N = n)P {N = n}
                           n=0
                           ∞

                         =    E(U + R 1 + · · · + R n | N = n)P {N = n}
                           n=0
                           ∞                         ∞

                         =    E(U | N = n)P {N = n} +   E(R 1 + · · · + R n )P {N = n}
                           n=0                       n=1
                and so
                                      ∞

                       E(C) = E(U) +    nE(R 1 )P {N = n} = E(U) + E(R 1 )E(N).
                                     n=1

                                                       ∞
                Since E(N | U = t) = λt, we have E(N) =  λtf (t) dt = λγ and thus (A.5)
                                                       0
                follows.
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