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4 - PROJECT INTEGRATION MANAGEMENT

4.3.1.4 organizational Process Assets

Described in Section 2.1.4. The organizational process assets that can influence the Direct and Manage Project
Work process include, but are not limited to:

• Standardized guidelines and work instructions;
• Communication requirements defining allowed communication media, record retention, and security 4
requirements;

• Issue and defect management procedures defining issue and defect controls, issue and defect
identification and resolution, and action item tracking;

• Process measurement database used to collect and make available measurement data on processes
and products;
• Project files from previous projects (e.g., scope, cost, schedule, performance measurement baselines,
project calendars, project schedule, network diagrams, risk registers, planned response actions, defined
risk impact, and documented lessons learned); and
• Issue and defect management database(s) containing historical issue and defect status, control
information, issue and defect resolution, and action item results.

4.3.2 direct and Manage Project Work: tools and techniques

4.3.2.1 Expert Judgment

Expert judgment is used to assess the inputs needed to direct and manage execution of the project management
plan. Such judgment and expertise are applied to all technical and management details during this process. This
expertise is provided by the project manager and the project management team using specialized knowledge or
training. Additional expertise is available from many sources, including:

• Other units within the organization;
• Consultants and other subject matter experts (internal and external);

• Stakeholders, including customers, suppliers, or sponsors; and
• Professional and technical associations.

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