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326     PART II       Transaction Cycles and Business Processes


                           FI GU RE
                              7-18    VALUE STREAM MAP


                                                       Pick
                                 Receive             RM from               Produce               Ship
                                  Order                                    Product              Product
                                                    Warehouse
                                OT = 0%              OT = 10%             OT = 0%              OT = 16%
                               FTE = Varies          FTE = 5.2            FTE = 2.5            FTE = 4.0
                                Shifts = 1           Shifts = 1           Shifts = 2           Shifts = 1
                              Uptime = Varies       Uptime = 80%         Uptime = 50%        Uptime = 85%
                               Errors = 5%          Errors = 5%          Errors = 1%          Errors = 7%

                                            6 hrs                24 hrs               8 hrs
                                  5 min               20 min               4 hrs                 2 hrs
                                         OBT = .5 hrs         OBT = 2 hrs          OBT = 4 hrs
                                         TT = 0 hrs           TT = 21 hrs          TT = .1 hrs
                                         IQT = 5.5 hrs        IQT = 1 hr           IQT = 3.9 hrs

                               FTE = Full-Time Equivalent
                               IQT = Inbound Queue Time
                               OBT = Outbound Batch Time
                               OT = Overtime
                               TT = Transit Time






                         Accounting in a Lean Manufacturing Environment

                         The lean manufacturing environment carries profound implications for accounting. Traditional informa-
                         tion produced under conventional accounting techniques does not adequately support the needs of lean
                         companies. They require new accounting methods and new information that:
                          1. Shows what matters to its customers (such as quality and service).
                          2. Identifies profitable products.
                          3. Identifies profitable customers.
                          4. Identifies opportunities for improvement in operations and products.
                          5. Encourages the adoption of value-added activities and processes within the organization and identi-
                            fies those that do not add value.
                          6. Efficiently supports multiple users with both financial and nonfinancial information.
                           In this section, we examine the nature of the accounting changes under way. The discussion reviews
                         the problems associated with standard cost accounting and outlines two alternative approaches: (1) activ-
                         ity-based costing and (2) value stream accounting.


                         WHAT’S WRONG WITH TRADITIONAL
                         ACCOUNTING INFORMATION?
                         Traditional standard costing techniques emphasize financial performance rather than manufacturing per-
                         formance. The techniques and conventions used in traditional manufacturing do not support the
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