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Chapter 12
Simulation
12.1 Risk Analysis Customer Service Times
PortaCom Project Simulation Model
What-If Analysis Simulation of the ATM Problem
Simulation Simulation with Two ATMs
Simulation of the PortaCom Problem Simulation Results with Two ATMs
12.2 Inventory Simulation 12.4 Other Simulation Issues
Simulation of the Butler Inventory Problem Computer Implementation
Verification and Validation
12.3 Queuing Simulation
Advantages and Disadvantages of Using
Hong Kong Savings Bank ATM Queuing System
Simulation
Customer Arrival Times
Learning Objectives By the end of this chapter you will be able to:
l Explain the principles of simulation modelling
l Build a simulation model
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