Page 179 - Anne Bruce - Building A HIgh Morale Workplace (2002)

Engendering Hope, Trust, Faith, and Belief ... 159

❏ Trust is the issue of the decade and should be treated as a
primary management concern.

❏ Trust is something that must be earned over time.

❏ Employees need to have faith that the time they spend at
work promotes a greater cause and mission.

❏ Employees need to have faith in their leaders and know
that they can trust their word.

❏ When people believe in the possibilities, the future
becomes brighter.
❏ Managers should help create epiphanies, large and small,

for their workers of what life could be.