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Vehicle refinement: Purpose and targets      C HAPTER 20.1


                           35000
                           30000

                           25000
                          Cost on the road (£)  20000                        1979 Vauxhall Royale

                                                                             1989 Vauxhall Senator 2.5i
                                                                             1999 Omega 2.5 V6 CD
                           15000
                                                                             1999 Vauxhall VectraV6 GSi
                           10000

                            5000

                               0
                               1975    1980    1985   1990    1995   2000
                                                  Year
           Fig. 20.1-5 Comparing the cost of 99MY vehicles with the historic costs of equivalent 79MY and 89MY, scaled according to the UK Retail
           Price Index.
           Data sources: References a–d in Table 20.1-1 and www.bizednet.bris.ac.uk – University of Bristol.

             having to meet noise drive-by levels of 74 dBA com-  A similar trend can be shown with Ford, one of Vauxhall’s
             pared with 82 dBA in 1979 (8 dBA is a significant drop  traditional competitors. Data for six-cylinder executive
             in noise, equivalent to almost a halving in loudness).  (small) cars manufactured by Ford (broadly competing
             Also 99MY vehicles are generally better equipped  vehicles to the Senator/Omega/Vectra) are shown in
             than their predecessors (air conditioning, satellite  Table 20.1-2 and these show similar trends to the data for
             navigation, CD players, etc.).                   the Vauxhall cars shown in Table 20.1-1.
           3. The price of many new cars in the UK dropped by
             10–15% in mid-2000 due to action by the UK Gov-
             ernment and pressure from consumers. This makes  20.1.6 Refinement targets
             the results discussed in (2) even more startling.
           4. The consumer looking for a six-cylinder Vauxhall car  The setting of refinement targets is important for the
             in 1999 could choose between the Omega and the   successful operation of the so-called Extended Enterprise
             Vectra for virtually the same price. The Vectra seems  that is described in Section 22.1.1.4. Without these, in-
             to offer better performance, whilst the Omega is  dividual system suppliers would determine their own in-
             reported to offer more space and better refinement.  terpretation of an appropriate level of refinement for their
           The situation described above is counter-intuitive –  component and the final vehicle would most likelybe truly
           99MY vehicles that have better performance, less emis-  refined only in some aspects and not in others. In addition,
           sions, better refinement and more equipment than 89MY  it should be noted that type approval testing (at present) is
           vehicles but cost less in real terms. It is possible to  undertaken as ‘whole vehicle’ type approval (see Section
           speculate how the industry found itself in that position.  22.1.1.1) and therefore by definition it is only undertaken
           It might have been due to:                         once the production intent vehicle is fully developed. If
             The effects of increased competition in a saturated  one component or sub-system causes the vehicle to fail its
             market.                                          type approval test due to excessive noise then the cost
             Action by the UK Government (only applies to     implications are obviously serious.
             2000MY prices).                                    The standard management tool for setting refinement
             The effects of vehicle leasing schemes and manufac-  (and other) targets is the PDS document. This is written
             turer’s vehicle finance schemes.                  by the brand holder and adherence to it becomes a con-
             The adoption of measures to improve organisational ef-  ditions of contract for any supplier. A typical PDS will
             ficiency such as the ‘Extended Enterprise’ and tech-  contain the following refinement targets:
             nologyemployedindesignandmanufacturingactivities.    whole vehicle exterior noise targets;
             Macro political and economic factors affecting the    single component exterior noise targets;
             automotive industry but not generated by that in-    whole vehicle interior noise targets;
             dustry (globalisation, problems in Pacific Rim coun-    ride quality targets (including tactile vibration
             tries, etc.).                                      targets).


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