Page 116 - How to Drive the Bottom Line with People
P. 116

Built to Serve



             Any baseball coach will tell you how important it
           is to keep the leadoff hitter off base each inning.

           History is replete with examples of high-scoring
           rallies set in motion by a leadoff hit or, worse yet, a
           walk. Regrettably, I walked the first batter on four

           pitches.
             Tim Leslie, our All-American first baseman,
           offered a word of encouragement. “You’re OK. Get
           us a ground ball and we’ll turn two,” he said.
             I walked the second batter on four pitches. Tim

           remained optimistic. “No sweat. Just throw strikes.
           We’ll get them out.”
      92
        =    I walked the third batter, but this time on five

           pitches, not four. The A&M batter had hit one of my
           fastballs about 475 feet just foul. Now the bases
           were loaded, and Tim was very, very quiet.
             Head coach Larry Hays had seen enough.
           Motioning for time, Hays made his way to the

           mound along with Bob Nottebart, my roommate
           and our catcher.
             “Dan, what’s the problem?” Hays asked.

             “I think I’m nervous,” I said.
             Hays did not miss a beat. “You’re nervous? Think
           about me, I’ve got you pitching for me,” he joked.
             He got serious for a moment. “Just let these guys
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