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146   •   Business Plans that Work


                  10.2 Cost Drivers



                Again, Dan refers
             to earlier tables where he
             broke out costs and then   Company Store Start-Up Costs
            brings those estimates to his
                 projections.
                                   Based on recent experience with Boulder and Boston, we
                  estimate new location start-up costs at $82,600 (Exhibit 5.4).
                    Franchisees must obtain these funds for a franchise. Lazybones intends to
                  borrow this money for company stores. Laundry equipment and installation for
                  Boston and Boulder were financed through the manufacturer Continental-Girbau,
                Lazybones has an   and computer equipment through Dell.
              advantage over many of   The costs of opening additional company stores will also be
              you reading this book.
              The b usiness has been   financed through Continental-Girbau. We have confirmed this
             o perating for 15 years so   supplier’s willingness to finance the entire $82,600 per store
             their e stimates are based
             on that experience. If you   in return for being Lazybones’s equipment supplier. Based on
             are l aunching a brand new   previous experience, we assume this money will be loaned at
              v enture, you will have to
              ground your projections   9 percent interest over five years.
               into benchmarks and
            primary r esearch (e.g., calling   This contributes between $7,000 (year one) and $3,000
              s uppliers and finding out   (year five) per year in interest expense per store depending
             what the terms might be).
                                 on which year of operations they are in.

                  Company Store Variable Costs

                  Both the variable (cost of goods sold, COGS) and operating expenses of the
                  company stores are based on the same historical models described earlier.
                  Variable costs (COGS) are calculated as a percentage of laundry revenue, storage
                  revenue, or both, depending on which type of revenue the costs contribute. For
                  instance, laundry supplies only contribute to laundry revenue, and truck rentals
                  only contribute to storage revenue.
                    By far the largest cost at Lazybones facilities is labor. Hourly employees, who
                  do not receive benefits and only work when school is in session, perform most
                  of the labor (laundry washing, folding, and delivery). This labor is treated as a
                  variable cost proportional to workload.
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