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Industry: Zoom Lens on Opportunity   •   59

                 of actions that investors or other stakeholders might take mirror actions that
                 you as an entrepreneur should take before the investor ever reads your plan.
                 Thus entrepreneurs can often guide stakeholders in their due diligence by
                 connecting them with customers and others who the entrepreneur has al-
                 ready spoken with. Let’s take a look at the Lazybones industry section.


                 Lazybones Industry Analysis Section


                                  SECTION 1: INDUSTRY




                   Lazybones operates in the non-coin-operated laundry
                   industry but will compete in the franchise industry and
                   operate on university college campuses. To successfully    Note how they are laying out
                                                                     the context in which they com-
                   grasp the Lazybones opportunity we must first understand    pete. It isn’t solely confined to the
                   each of these industries.                        laundry industry, but they will also
                                                                     compete for franchisees and for
                                                                    college student services. It should
                                                                    be noted, however, that franchising
                   1.1  Non-Coin-Operated Laundry and                isn’t technically an industry, it is a
                                                                        distribution channel.
                       Dry Cleaning Industry
                   The non-coin-operated laundry and dry cleaning industry is a $10 billion industry
                   annually, of which laundry services make up about 23 percent (Exhibit 1.1).

                       Exhibit 1.1  Industry Segments 1

                                  Linen supply — cleaning  Coin-operation laundry and
                         Personal garment  and rental, 0.7%  dry cleaning services, 0.5%
                        alteration and repair, 2.0%
                                       Other, 0.7%  Rug, carpet, and upholstery
                              Laundry work for resellers,  cleaning, 0.5%
                                  1.2%               Merchandise sales, 0.1%
                   Dry cleaning for resellers,                      A picture is worth a thousand
                       2.8%                                       words. This pie chart captures the
                                                                  entire industry. Note how Lazybones
                   Commercial laundry,
                      21.5%                                       separates the pie piece (commercial
                                                                  laundry) where it competes from the
                                                                 overall industry. By showing the entire
                                                                 chart the company leaves room for fu-
                                                                 ture opportunities in adjacent or related
                                                                  markets. Also note that all stats and
                                                                 facts are footnoted, which adds validity
                                                                        to the analysis.
                                                      Dry cleaning for direct
                                                       consumers, 69.5%
                   1 IBISWorld, “IBISWorld Industry Report: Non Coin-Operated Laundromats and Dry
                   Cleaners in the US,” October 14 2008.  http://www.ibisworld.com.ezproxy.babson.edu/
                   industryus/default.aspx?indid=1730.
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