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                       The RESPECT Model: Building a Culture of Employee Engagement







                                  Individual
                                 Organization
                         Organization
                         Organization  RESPECT    Leadership
                         Organization
                         Individual
                                                   Work
                                                   Work
                              RESPECT
                              RESPECT
                               RESPECT


                                    Supervisor  Supervisor  Supervisor
                                 Work                Team Members  Team Members  Team Members  Team Members




        Figure 4.1  Circle of RESPECT




        yourself as engaged and have no interest in leaving your organi-
        zation. For everyone else, how many times did your current job
        top your list? If the answer is zero, I’m going to guess that you
        have felt more engaged at other points in your career and that
        you may even be considering a job move. While completing the
        Circle of RESPECT, what factors and experiences played into
        your answers? What led you to experience respect in each of
        these areas? We will examine the most prominent factors that
        typically increase or decrease respect in the following sections.


        Respect for the Organization
        Perceived organizational respect has an enormous impact on
        human capital and employee engagement. Research conducted
        by Zoe Barsness and her colleagues from the University of Wash-
        ington shows that during the interview process people consider
        the pride and respect they anticipate feeling if they were to join
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