Page 8 - Communication in Organizations Basic Skills and Conversation Models

List of tables and figures

Tables

1.1 Overview of the regulating skills 7

2.1 Overview of the listening skills 9

3.1 Overview of the sender skills 17

7.1 Differences between performance evaluation interview and 55

appraisal interview

Figures

I.1 Organizational structure of Dinner Ltd 4

1.1 Communication between sender and receiver 5

3.1 Meta-communication 24

4.1 Interview scheme regarding automation 33

4.2 Overview of a semi-structured interview 35

5.1 Overview of the selection interview 43

6.1 Overview of the job application interview 52

7.1 Overview of the performance evaluation interview 63

8.1 Overview of the personal problems interview 74