Page 5 - Communication in Organizations Basic Skills and Conversation Models

First published 2005 by Psychology Press 27 Church Road, Hove, East Sussex, BN3 2FA
This edition published in the Taylor & Francis e-Library, 2005.

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© 2005 Psychology Press Dutch version © 1995 Yvonne H.Gramsbergen-
Hoogland and Henk T.Van der Molen

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British Library Cataloguing in Publication Data A catalogue record for this book is available from
the British Library
Library of Congress Cataloging in Publication Data Molen, Henk T.van der, 1964–
Communication in organizations: basic skills and conversation models/Henk T.Van der Molen and
Yvonne Gramsbergen- Hoogland. p. cm. “Simultaneously published in the USA and Canada.”
Includes bibliographical references and index. ISBN 1-84169-555-6—ISBN 1-84169-556-4 1.
Communication in organizations. 2. Business communication. I. Gramsbergen-Hoogland, Yvonne
H., 1964– II. Title. HD30.3.M65 2005 658.4′5–dc22 2005014960
ISBN 0-203-00829-4 Master e-book ISBN

ISBN 1-84169-555-6 (hbk)
ISBN 1-84169-556-4 (pbk)