Page 521 - Corrosion Engineering Principles and Practice
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                      is, the cost is down when the availability is high while it may become
                      quite high when the availability decreases below 90 percent.
                      12.4.3  Completed Maintenance Key Performance Indicator
                      This KPI, which provides a measure of the reliability of the corrosion
                      monitoring equipment, is determined from the asset’s maintenance
                      performance in repairing equipment faults reported during routine
                      corrosion  inspection  visits.  This  measure  reflects  the  recognized
                      importance that equipment reliability is critical to the performance of
                      corrosion inhibition systems and hence is also a key cost factor. The
                      indicator is derived from a ratio of the number of maintenance actions
                      raised versus the number of actions completed in a given monitoring
                      period [Eq. (12.7)].
                                              maintenance actions completed
                      % Completed maintenance =                        × 100
                                               maintenance actions raised
                                                                           (12.7)


                      12.4.4  Selecting Key Performance Indicators
                      Measures  of  performance  have  been  used  by  management  for
                      centuries to review current operational capabilities. Such measures
                      have  been  used  to  assess  both  departmental  and  corporate
                      performance, as well as trend performance achieved against plan. In
                      many industrial facilities, these measurements are related to safety
                      (e.g., number of incidents/accidents), environment (e.g., number of
                      releases), costs, and productivity. These measures are needed in order
                      to determine not only if resources and costs have been managed for
                      the production achieved, but also whether the assets or plant remain
                      in good health [9].
                         In  order  to  define  a  complete  set  of  performance  measures,
                      companies must ensure that simple, workable measures are in place.
                      The real challenge is not only to select those indicators that satisfy
                      budgetary goals, but also to build the activities needed to meet the
                      levels of asset performance required. Selecting the right measures is
                      crucial  to  ensure  the  effectiveness  of  an  operation.  Even  more
                      importantly, the metrics must be built into a performance measurement
                      system that allows individuals and groups to understand how their
                      behaviors and activities are fulfilling the overall corporate goals.

                      Asset Performance Metrics
                      An asset performance management initiative is comprised of business
                      processes, workflows, and data capture that enable rigorous analysis to
                      help define strategies based on best practices, plant history, and fact-
                      based decision support. As with many other management issues the
                      key  to  building  a  set  of  performance  metrics  is  to  do  it  in  stages.
                      Clear corporate goals are needed at this point, otherwise vague objectives
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