Page 522 - Corrosion Engineering Principles and Practice

488 C h a p t e r 1 2 C o r r o s i o n a s a R i s k 489

will create impractical perspectives and metrics. By contrast, well-
organized metrics and scorecards provide operational measures that
have clear cause-and-effect relationships with the desired outcomes [9].
Each of these outcomes will build toward the goals of the
perspective. And these metrics, if well chosen, will be the catalysts for
change, providing warning signals to identify ineffective or failed
asset performance strategies.

Tactical Perspectives
Table 12.2 illustrates a high-level map developed for a chemical
company using operational excellence goals of managing risks and
improving profitability. From this strategic goal, perspectives have
been defined which are specific to four functions and their associated
goals:
• Operations: It reduces operating costs/risks and maximizes
output
• Reliability: It maximizes uptime and preserves plant and asset
integrity
• Work management: It minimizes corrective work and restores
asset condition
• Safety and Environmental: It provides controlled/audited
environment and enhances safe/audited operational
capabilities.
Within these perspectives, each discipline has been able to take
charge of factors under its control by choosing the right metrics to
measure its progress toward achieving the collective goals. Taking a
methanol-producing chemical plant as example, the operations
perspective would be to focus on delivering reduced operating costs
and managing the risks inherent in the process and in operational
activities, while maximizing methanol output.
In the safety and environmental perspective, the focus would be
on providing the systems, procedures, and trainings which build
operational awareness, skills, functional systems, and capabilities to
prevent, manage, and eliminate safety and environmental incidents.
And in the work management perspective, the focus would be on
efficiently completing maintenance work while minimizing the
potential for future breakdowns and restoring assets to their operating
condition. Finally, for the reliability perspective, the focus would be
to build the analytics and skills required to increase and improve
plant uptime while preserving the integrity and life of plant assets.
From each of these perspectives, tactical metrics can be set to
stimulate new outcomes, build new processes, and build skill
development and learning with clear links to the goals of each
individual perspective.