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148 CHAPTER 12 Road map

Activity: Develop the Change Management Plan

Earlier in the chapter, we discussed the development of the requirements, the “what will it take,”
for data governance to be sustainable. Once those requirements have been identified, then the
detailed planning for managing the DG program changes can begin. A comprehensive plan and
effective execution of the tasks (discussed in Chapter 13) outlined in the plan are the means by
which you will build awareness, understanding, and acceptance of data governance for the
organization.

Activity Summary Table

Objective Identify the tasks and timelines required to implement and
sustain a data governance process/function for the
organization.
Purpose Ensure there is a structured process, measures, and
monitoring for integrating data governance into the
culture of the organization.
Inputs Sustaining requirements, stakeholder analysis, the DG
roadmap, change capacity assessment
Tasks 1. Define conditions for sustainability success.
2. Define and design capture of sustaining metrics.
3. Identify OCM team members.
4. Identify specific types of resistance (overt, passive,
etc.).
a. Develop responses to resistance.
b. Develop resistance-management plan.
c. Review and approve resistance-management plan.
5. Define and align staff performance goals and reward
structures to new accountabilities.
6. Develop the sustainability checklist for data
governance.
7. Develop the organizational alignment action plans.
8. Identify and design change measures.
9. Define feedback and monitoring approach.
10. Develop staff transition approach (use HR as needed).
11. Develop communication and training plans.
a. Develop DG communications plan.
– Identify audiences.
– Create messages and branding.
– Identify vehicles for communications.
– Define timing, frequencies, and delivery means.
– Review and approve communications plan.
b. Develop DG training plan.
– Identify audiences.
– Identify levels and extent of training: orient,
educate, train.
– Identify vehicles for training.
– Define timing, frequencies, and delivery means.
– Review and approve training plan.
FIGURE 12-6
Activity Summary Table.