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Summary 153

personnel new to DG to work toward a specific product. They will assimilate their knowledge by doing
these and will mature more rapidly toward DG concepts.
Since this is the first set of tasks where the DG deployment group, the stewards, and the governed
projects intersect, it may be useful to have some checkpoint meetings established. This is a good way
to capture feedback and detect resistance without allowing it to ferment.

SUMMARY

There needs to be a conscious effort to maintain “sustaining” data governance. Otherwise, DG will fall
into the same traps as all previous data management efforts. That is why the discipline of organization
change management is key. However, the DG stakeholders also need to start right away. It is most
likely a mortal blow to DG to train various groups to do something and then have nothing to do.
This activity is the first real interaction with the actual areas subject to DG. One concept that cannot
be integrated into a tasks list or sample work products is the need to observe the actions and interaction
of the DG team, stakeholders, and governed parties. To be very clear, somewhere along the way there
will be eye-rolling, misunderstandings, or unreached expectations. There must be a keen awareness of
what is going on behind the scenes and a sensitivity to what is really happening versus what is desired
to happen.