Page 196 -

The Critical Success Factors 175

2. If you do not manage the organization’s behavior changes, you will not get DG to stick. DG
requires culture change management.
3. DG, even if started as a stand-alone concept, must be tied to an initiative. It is the best way to get
visibility, try out policy, and designate targeted areas for training and orientation.

That sums up much of what we have discussed in the prior pages. We promised a lot of details on the
basics. There is plenty of data on things that have gone wrong due to lack of data governance.
The knowledge presented here must be applied all the time. We are currently doing it with the client
mentioned at the beginning of this chapter. Will the client drop their historically typical behavior? We
hope so. We will recommend some significant changes to the protocols they currently use to manage IT
projects and information access. They will have to adopt principles and policies that address their
longstanding abuse of operational data, and they will need to wean themselves off of their spreadsheets
and Access databases. Data governance must be more than just a bullet point on a slide for them.
Whether or not they have the determination to actually change these things remains to be seen.
Hopefully, you have learned enough from this book to help your own organization be successful with
data governance.