Page 150 - Design for Six Sigma for Service (Six SIGMA Operational Methods)
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How important are the following items in a bookstore. Please rank from 1 to 5.
Not Important 4 5 Somewhat 3 2 Important Important Neither Not Important 5 4 3 2 5 4 3 2 5 4 3 2 5 4 3 2 5 4 3 2 5 4 3 2 5 4 3 2 5 4 3 2 5 4 3 2
1 at All 1 1 1 1 1 1 1 1 1
Survey Questionnaire Has a good variety of best sellers Scheduled date for availability of out-of-stock books is clear Has a good variety of art books Has a variety of books on sociology, literature, science, and history The store clerks look hard for books for the customers Can ea
Table 6.1 1. 2. 3. 4. M 13. 14. 15. to understand 16. 17.
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