Page 203 - Design for Six Sigma for Service (Six SIGMA Operational Methods)

174 Chapter Seven

Table 7.20 Identify Roadblocks

Best Idea: Reduce the Length of Lead
Roadblock Where/Why Action Required

Differ from Design/out of 1. Show that people seldom
traditional design specification use the full pencil length
practice Marketing/bad 2. Show that good style and
customer image low price is more important to
customers
Alternative Idea: Use Body out of Paper

Roadblock Where/Why Action Required
Effect on strength Design/no previous Show strength/durability test
and durability experience with results
unknown this design
Perceived as a Marketing/no Show this new design can
risk idea idea if customer make pencil body self-peeling
will buy in to expose lead, no need for
pencil sharpeners

For a successful project completion, we need to determine potential
roadblocks, where they may come up, and how they may be eliminated.
Table 7.20 can be used as a template.

In the planning stage, it is also very important to discuss how this project
can be sold and implemented. Table 7.21 is a planning form that lists the
names of all persons who will be involved in accepting and implementing
the proposal. We need to figure out possible problem areas and decide how
they can be eliminated.

7.6 Reporting Phase
The object of the study is to develop a successful recommendation for
improvement in products, systems, organizations, etc., and therefore, in
turn, profits. For the study to be worth anything to you and your company, it
must be presented so it will be accepted and implemented. Your best rec-
ommendation is prepared for presentation to the responsible organization.
Before and after costs and potential savings must be shown and clearly