Page 201 - Design for Six Sigma for Service (Six SIGMA Operational Methods)

172 Chapter Seven

Table 7.16 Pencil Improvement Ideas

Key Letter Idea
A Eliminate paint

B Reduce the length of lead
C Remove eraser
D Stain wood in lieu of paint

E Make body out of paper

After the team compare all pairs, all the boxes in Table 7.15 will be filled. The
values for each idea are then added up, A = 1, B = 2 + 3 + 2 + 1 = 8, etc. Table 7.18
summarizes the values for each idea in this paired-comparison study. Clearly,
ideas B and E are the top choices.
The whole evaluation stage may go through several screening steps.
Table 7.19 is a convenient template to use to record the whole evaluation
stage.

7.5 Planning Phase

After the evaluation phase, we have a final list of ideas at hand that are ready
to be recommended to the management for implementation. Now is the time
to develop the best ideas in detail so recommendations can be made

Table 7.17 Paired Comparison of Pencil Ideas

B C D E
A B-2 A-1 D-2 E-2
B B-3 B-2 B-1

C D-1 E-3
D E-2
3 Significant
2 Moderate
1 Minimal